Frequently Asked Questions (FAQs)
Q1: What internet packages are offered by BIS?
We offer fiber broadband connections starting from 10 Mbps (PKR 2,500/month) up to 50 Mbps (PKR 5,500/month) with unlimited data downloads and symmetric upload bandwidth.
Q2: Are all prices listed in Pakistani Rupees (PKR)?
Yes. All installation fees, equipment costs, and monthly recurring subscription charges are transparently listed in Pakistani Rupees (PKR).
Q3: How long does the installation take?
Upon booking and feasibility confirmation, our technical crew will arrive at your premises in Chak 5 Faiz or nearby Multan areas to complete physical setup within 2 to 4 working days.
Q4: What payment methods do you support?
We accept online direct bank transfers, official merchant card payments, and on-site cash receipts collected by verified staff.
Q5: How can I register a technical complaint or support request?
You can directly call or message our 24/7 technical support desk at +92 304 2164901 or email us at anjumraheel089@gmail.com.