Privacy Policy

At BIS (Proprietor: Muhammad Raheel), protecting the privacy and personal records of our customers is a top priority. This Privacy Policy details our data governance and compliance practices.

1. Information We Collect

To provision internet connectivity and manage accounts, we collect:

• Personal Identifiers: Full name, CNIC number (as required by telecommunication regulations in Pakistan), physical billing/installation address, mobile number, and email address.
• Transaction Records: Billing records, subscription receipts, and payment logs. Note: We do not store sensitive payment card credentials, CVVs, or cardholder PIN numbers.

2. Purpose of Collection

Collected information is strictly used for:

• Physical deployment of broadband connectivity and routing maintenance.
• Invoicing, payment processing in PKR, and billing notifications.
• Responding to technical customer service tickets and on-site repair dispatches.
• Compliance with legal, judicial, or regulatory mandates in Pakistan.

3. Information Sharing & Safeguards

BIS does not sell, rent, or trade customer data to advertising brokers or unauthorized third-party platforms. Customer records are secured using standard physical, administrative, and network security protocols.

4. Contact Officer

Questions regarding data collection can be directed to:
Muhammad Raheel | BIS, Chak 5 Faiz, Multan, Pakistan
Email: anjumraheel089@gmail.com | Phone: +92 304 2164901